As the search evolved, the job description became much more of a leadership, executive role than that of an operations specialist.
This is a TRUE story - a three- part installment of the successful search for a "purple squirrel," or "unicorn" (or whatever term you want to use; recruiting jargon for an extremely difficult, skilled professional, to find and recruit.) -- that involves a division president, a rising executive... and the candidate.
The cast of our story begins with Jordan Sweeney, Head of Industrial Accounts and Strategic Sales, Industrial End Market, at AECOM, working with Seth Deutsch, President, Industrial Group at AECOM. (Seth will be featured in a future episode).
Leading the search for Seth and Jordan, (and frequent contributor to TotalPicture Radio -- David Perry, managing partner with Perry-Martel International, an executive search firm. (Perry is the bestselling author of the Guerrilla Marketing for Job Hunters series.
Components of this search, which took about six months, have the intrigue and ingredients of a good spy novel. I'm happy to unravel it here in a Leadership Channel Podcast edition of TotalPicture.
AECOM is one of those highly successful global organizations you may have never heard of: With nearly 100,000 employees - including architects, engineers, designers, planners, scientists and management and construction services professionals - AECOM is a premier, fully integrated infrastructure and support services firm, with clients in more than 150 countries around the world. To add to the complexity of this story, AECOM was in the middle of a significant acquisition during the search; with one of its largest competitors, URS.
Stay Tuned.. A complete transcript of our interview with Jordan will be available soon
Timothy Keiningham, Global Chief Strategy Officer at Ipsos Loyalty and co-author of the Wallet Allocation Rule will make you rethink the Net Promoter Score
A few weeks ago, my good friend David Perry, bestselling author of the Guerrilla Marketing for Job Hunters series and managing partner of Perry-Martel International, an executive search firm, called me and said you need to read The Wallet Allocation Rule - Winning the Battle for Share -- and interview Tim Keiningham, co-author of the book, Global Chief Strategy Officer and Executive Vice President at Ipsos Loyalty.
Welcome to a Leadership Channel podcast on TotalPicture, this is Peter Clayton. If you are in a leadership position in your organization - responsible for HR, recruiting, marketing or sales - I encourage you to listen to this podcast, because it will give you a fresh approach to customer loyalty, and what that really means to your business.
Companies currently spend billions of dollars each year measuring and managing metrics like customer satisfaction and Net Promoter Score (NPS) to improve customer loyalty. These metrics, however, have almost no correlation to share of wallet. As a result, the returns on investments designed to improve the customer experience are frequently near zero, even negative. Surprised? Me too.
The Wallet Allocation Rule is a revolutionary, definitive guide for winning the battle for share of customers' hearts, minds, and wallets. Backed by rock-solid science published in the Harvard Business Review and MIT Sloan Management Review, this landmark book introduces a new and rigorously tested approach--the Wallet Allocation Rule--that is proven to link to the most important measure of customer loyalty: share of wallet.
Peter Bregmen, Bestselling Author and CEO of Bregman Partners, Shares Leadership Strategies and Effective Communication Skills You Can Master in Four Seconds.
"It's not enough to excel at managing your time; you need to excel at using that time powerfully."
Peter Bregman began his career teaching leadership on wilderness and mountaineering expeditions before moving into the consulting field with the Hay Group and Accenture. For the last 17 years, he has been the CEO of Bregman Partners, a company which strengthens leadership in people and in organizations, through programs including the Bregman Leadership Intensive, Coaching, and as an advisor to CEOs and their leadership teams .
Welcome to a Leadership Channel Videocast and Podcast on TotalPicture, with your host, Peter Clayton.
What Happens When Your Company's Deep Smarts Walks Out the Door?
When highly skilled workers, subject matter experts, engineers, top sales talent, managers - leave their organizations, they take with them years of hard-earned, experience-based knowledge - much of it undocumented and irreplaceable. Organizations can thereby lose a good part of their competitive advantage. Everyone talks about "our people are our most important asset." Well, if that's true, why do so few companies make an effort to document and preserve the "brain trust" before it's gone?
Welcome to Leadership Channel Podcast on TotalPicture Radio this is Peter Clayton. My host today is CEO Advisor and frequent TotalPicture Radio contributor David Dalka, who leads a fascinating conversation on this timely and important topic. Joining David is Dorothy Leonard and Gavin Barton, coauthors (with Walter Swap), of Critical Knowledge Transfer, Tools for Managing Your Company's Deep Smarts, published by Harvard Business Review Press.
Welcome to TotalPicture Radio. Today's Leadership Channel podcast - and vodcast with Nicholas Carlson, author of Marrissa Mayer and the Fight to Save Yahoo! is brought to you by Recruitifi. With RecruitiFi, you can easily connect with top recruiters and passive candidates interested in exploring new opportunities. Use the link on Nich's show page - and Recruitifi will waive the $50 listing fee for your first Jobcast.
In Contributing Editor to Inc magazine, Geoffery James, recent article titled 7 Books You Should Preorder Today, you'll find on the list Marissa Mayer and the Fight to Save YAHOO! written by our guest, Nicholas Carlson on this Leadership Channel edition of TotalPicture Radio. Actually no need to preorder as the book has just been published by 12 (Hachette Book Group). In his day job, Carlson is Business Insiders Chief Correspondent.
Watch the Video Version of the Interview with Nich Carlson:
Hi this is Peter Clayton. There are not very many business books I would describe as page-turners -- but this one is. Through exhaustive research and countless interviews, Carlson brings us the inside story of how Yahoo got into such awful shape in the first place - the backstory of the meteoric rise of Yahoo in the 90's, and near-implosion during the doc-com crash of 2000.
Nich's coverage of Yahoo won Digiday's award for "Best Editorial Achievement" of the year.
Stay tuned! the interview with Nich Carlson will air this weekend!
More Leadership Interviews Articles & Podcasts
WIN! How to Succeed in the New Game of BusinessAn in-depth conversation with international business leader, keynote speaker and author, Roger Harrop.
Aligning Strategy and SalesThe Choices, Systems, and Behaviors that Drive Effective Selling. A conversation with Harvard Business School professor and author Frank Cespedes
Twitter is Not a StrategyA conversation with Tom Doctoroff, the CEO of J Walter Thompson in Asia Pacific
Karan Girotra: The Risk Driven Business ModelFour Questions That Will Define Your Company. An Interview with INSEAD Professor Karan Girotra
Chip Conley - WOBI on InnovationDisruption, Peak Performance, and Emotional Equations with the Head of Global Hospitality at Airbnb