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The Cielo Talent Activation Index

Angela Hills, EVP and Managing Director of Cielo, Provides Insight Regarding Talent Acquisition and Retention Best Practices

 
Angela Hills, Executive Vice President and Managing Director-North America of Cielo -TotalPicture Radio interviewAngela Hills

As Executive Vice President and Managing Director-North America of Cielo, Angela Hills is responsible for overseeing the firm's increased market penetration and expansion strategies in the Advanced Manufacturing, Life Sciences, Consumer Brands, Financial Services and Technology sectors. Her unique expertise in talent management is a valuable addition to the firm's suite of talent acquisition services, and provides Cielo's clients with leading organizational capabilities and true competitive advantage.

Welcome to a Leadership Channel Podcast on TotalPicture Radio with Peter Clayton Reporting. At the HRO Today Forum in Philadelphia, Angela presented the findings from a new study conducted by Cielo called The Talent Activation Index with stats like 84% of "Leaders" are "very satisfied" with the quality of their workforce - compared with only 5% of "Laggards". Angela joins us today to discuss the Talent Activation Index and bring us up-to-speed on Cielo, previously, Pinstripe Ochre House.

Questions Peter Clayton asks Angela Hills in this Podcast:

Before we dive into your study, right at the time of the HRO Today Forum, you changed the name of your company to Cielo - I'm interested in knowing the rationale for this - obviously changing the name of a company the size of yours is a big deal.

Your company roots are as an RPO vendor (recruitment process outsourcing) you've grown not only internationally but in capabilities as well. Bring us up to date.

Alright, your Talent Activation Index is very interesting - and to me, at least, surprising. Give us some background regarding this study.

Who took part in the study, and tell us about the methodology.

How were you able to identify "Leaders" and "Laggards"?

The TAI study identifies 8 talent strategies where the difference in approaches between the highest-performing organizations, the "Leaders" and the poorest-performing organizations the "Laggards" are most extreme - and I'd like to discuss some of these with you, starting with #1 - Embracing Work Life Balance. Which I found surprising...

As you know at all the HR and TA conferences we attend Big Data is sure to be on the agenda. Number 2 on your list is Using data and analytics to create workforce strategies - I'd like you to take some time to unpack this one for us.

One item on your list of differentiating talent strategies that didn't surprise me is "embracing cultural diversity" however, my perception is a lot of companies don't walk the talk on this one. I'm interested in knowing how the Leaders you identified proactively make this happen... it must start with attraction and hiring, right?

61% of the Leaders rate their organizations' ability to empower workers of diverse generations as very effective - compared to only 6% of the Laggards - that's a huge gap - give us some context.

A theme I'm picking up here Leading organizations, 1 - have strong well defined cultures and 2, are transparent, and very good at communicating with their employees. Would that be a correct assessment?

Of course, that's a perfect lead-in to number 8 on your list... 86% of Leading organizations rate their employee value proposition as very effective at attracting top talent versus only 13% of laggards - were you able to identify a common thread within Leading organizations? What are these companies doing that makes them so effective at attracting top talent?

Another insight I'd like you to discuss: 69% of Leaders report being very prepared for the changing workforce demands that will emerge by 2020 compared with only 19% of Mainstreamers and 7% of Laggards. Can you identify what some of these "demands" are?

Another no surprise your report states "With higher quality of talent comes higher performance in every region and industry - tell us about some of your findings.

Was there anything in TAI study that surprised you?

How can our listeners get a copy of the TAI study?

The study includes a do-it-yourself assessment organizations can use to discover where they stand on the spectrum from Leaders to Laggards, is that correct?

One last question. What do you think is the most important take-away from the TAI study?

Angela Hills Biography

As Executive Vice President and Managing Director-North America of Cielo, Angela Hills is responsible for overseeing the firm's increased market penetration and expansion strategies in the Advanced Manufacturing, Life Sciences, Consumer Brands, Financial Services and Technology sectors. Her unique expertise in talent management is a valuable addition to the firm's suite of talent acquisition services, and provides Cielo's clients with leading organizational capabilities and true competitive advantage.

Angela is an action-oriented professional, a strong manager and has been successful at developing business relationships that lead to exceptional client results. Her specific focus on talent management within the human capital space rounds out the full-service set of solutions that Cielo delivers as part of its client service offerings.

Angela's client portfolio represents a diverse group of market leaders in a variety of industries. In her successful 17-year career with BlessingWhite, Inc., she led business development and consulting operations in their central region and at various times has served as senior advisor to their coaching, career development, and leadership practices. A frequent and highly regarded speaker on the national and regional circuits, Angela is a six-time returning speaker at SHRM's National Conference, where she has delivered presentations on topics including succession planning, change management, on-boarding and innovation.

Angela earned a B.A. in organizational psychology from the University of Michigan and her MBA from Northwestern University's Kellogg School of Management.

Stay tuned... Our exclusive interview with Angela Hills will air Tuesday June 24th

Peter Clayton

About Peter Clayton

Peter Clayton, Producer/Host, is an award-winning producer/director of radio, television, documentary, video, interactive and Web-based media who has created breakthrough media for a wide array of Fortune 100 clients.

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