How to lead through the economy: An in-depth conversation with Chad G. Hattrup, PhD. Founder, CEO Pathwise Management
Welcome to a Leadership Channel podcast with Peter Clayton reporting. Companies, like people, often resort to fear based behavior under significant stress — including waning motivation and stymied innovation when it is needed most. However, there is a strategic opportunity for informed executives to differentiate their companies and seize market share by not acting in this way. Joining us from Pathwise Management is Chad Hattrup, to discuss how to learn an important technique to dramatically enhance your ability to stimulate enthusiasm and high performance during difficult economic times.
Chad offers great advice on how to use the higher part of the brain to eliminate a lot of the irrational bad decision making and psychological destruction that adds jet fuel to the economic issues facing our lives and our businesses.
Hat tip to my good friend Heather Hamilton, who introduced me to Chad, and Pathwise. Coincidentally, Heather recently blogged about her experiences as part of a Pathwise group.
Pathwise is a development opportunity for professionals who want to understand, and more effectively handle the subtle but powerful dynamics that occur underneath the surface of human interactions.
Questions Peter Clayton Asked Chad Hattrup
- Chad, lets discuss the theme of your seminar on October 14th "Leading Through the Economy." The last few weeks will qualify for the fear factor, with almost everyone concerned about their jobs, their careers, the economy, a "what next?" mentality. What bank is going to collapse tomorrow? It's hard to get up in the morning and feel "good" - how can we shift the mind set?
- As you've noted, many people make very bad choices when stress overtakes their lives. What can you do to guard against this kind of panic thinking?
- You teach a technique called suspending attention. How does one learn to do this?
- How can suspending attention help to access the "higher part of the brain?" you refer to?
- In you seminar, you plan to introduce strategies to help "Differentiate yourself while competitors react with less effectiveness" can you share with us some examples?
- As a leader, how can you help keep your team positive - and motivated - with so much bad news swirling around?
- You and Todd help your clients focus on "maintaining interpersonal maturity and enhancing trust "-- what are some techniques you've developed to accomplish this?
- Along with fear, paralysis is a word you hear often today. The "hunker-down" mentality. How can you identify innovative opportunities that fear based reactions overlook.
- Let's talk a bit about your consulting practice - you and Todd have developed what you call the Ten Essentials of Pathwise -- suspending attention is first on the list. What are some others that would relate to our conversation today?
- What's top of mind with your clients today? What are they asking for?
- What didn't I ask that is important for our listeners to know?
The founders of Pathwise come from senior positions in academia and the high-tech industry to solve critical people management challenges in large organizations. From this experience it became apparent that analytic psychology tools were highly effective when applied to business situations. From this, Pathwise compiled the Ten Essentials of Pathwise:
Suspension of Attention
In this course you will expand your ability to understand why employees, managers, and clients behave the way they do, and how to better influence them. There is a hierarchy to perception that has a direct influence on the effectiveness of action. Learn how to differentiate between higher and lower levels of perception, and how to access and sustain more strategic levels of perception.
Interpersonal Patterns: Transference
Learn how to navigate the unspoken but powerful relational dynamics that can lead you to greater success with clients, co-workers, managers, and employees. Understanding transference can help you to better perceive how clients, employees, and manager dynamics are applied to you, and can create counterproductive reactions in you. With this knowledge you can then learn to respond to others in ways to reach your desired result.
Human behavior can be predicted and influenced based on understanding personality types. Learn how to quickly perceive these patterns in order to effectively interact with potential clients, employees, and board members. Also, utilize this tool to learn how to hire the best-matched talent for your company. This course also includes an investigation into ones own personality type.
Human resistance patterns stop progress. These resistance styles are related to personality type. Learn how to quickly assess the resistance patterns a person uses, and how to manage and remediate them, or overcome them to attain mutual goals. In this class you will learn the primary resistance patterns by type, including an exploration into your own.
Building upon the material in 601 this course explores how motivations and manageability shift dramatically depending upon peoples' stage of cognitive maturity. Understand the concept of psychological age and learn appropriate ways of engaging people in order to obtain optimal results. Learn how to assess, predict, and influence behavior based on understanding a person's stage of cognitive development.
Advanced listening creates the capacity to motivate and understand at the level of a top caliber leader. Learn how advanced listening compels others to provide you with exact information, and allows you as the listener the capacity to hear and comprehend more of the available information. This includes simultaneously listening to and understanding the cognitive, emotional, non-verbal, and unconscious modes of communication.
In this course you will learn about the phenomenon of intrinsic motivation. You will be able to concretely categorize and discern the most powerful mechanisms of motivation, and you will become more effective at motivating your employees, clients, or board members.
Learn the principles and structure of the Socratic mode of discourse, which elicits the maximum creativity, contribution, and motivation from people during meetings. Gain mastery of the methods and tools of this disciplined inquiry for facilitating discovery meetings, open communications, question and answer sessions, and technology, product, and organizational design. In this course you will learn how to facilitate and participate in these highly effective meetings.
Systems Thinking is a way of understanding complex problems in organizations that cannot be reduced to single individuals. People instinctively attempt to solve problems in terms of simplified cause and effect relationships. This style predominates in management behavior today. You will learn to understand the basic tools of the systems approach, and will recognize systems behavior in common situations. This course will provide you with the tools to perceive and intervene strategically in highly complex business problems.
Archetypes are the universal human interaction patterns that play themselves out within every organization and group of people. The archetypes operating in organizations arise out of the accidental formation of typical human situations that have occurred in over 2 million years of human evolution. The archetypes collectively mobilize the instinctive part of the brain and can compel entire organizations to follow the directions dictated by the archetypes themselves. Often the direction of archetypes can be destructive if not understood and managed. You will learn how to perceive and categorize the archetypes operating in your organization, and how to identify and mobilize more productive and useful ones, which will help you attain shared organizational aims.
Chad G. Hattrup, PhD Founder, Chief Executive Officer
Chad has more than 15 years of experience as an operating manager and director, program designer, professional and career development advisor, organizational change consultant, and leadership trainer.
He is an experienced internal and external consultant to both private industry and public service organizations. His particular areas of expertise include employee and organizational assessment, leadership training, career and professional development coaching, organizational design, team development and facilitation, and merger and acquisition integration. His interdisciplinary experience in operational business and organizational behavior provides a unique filter through which he examines both the pragmatic issues of the business, and the psychological dynamics and motivation of individuals and teams in the organization. The result is a holistic perspective that is unique to the field of consulting and leadership development.
Chad has held senior management positions in Pacific Northwest high-tech and consulting services firms including Aditi Corporation and SolutionsIQ; he has consulted for organizations including Hewlett-Packard, Microsoft, Russell Investments, Napster, King County, The University of Washington, Columbia College, and Expedia.com.
Chad received his PhD in Psychology with a concentration in Organizational Behavior from Saybrook Graduate School in San Francisco, CA. He also holds a BA in Business Administration from the University of Washington.
About Peter Clayton
Peter Clayton, Producer/Host, is an award-winning producer/director of radio, television, documentary, video, interactive and Web-based media who has created breakthrough media for a wide array of Fortune 100 clients.