Sean Rehder
Need to build a realtime talent pipeline? There's an app for that: Sean Rehder
"Finding and keeping track of talented individuals is a critical part of how recruitment success in the years to come will be measured. By applying principles of strategic and tactical sourcing to a company's hiring process, clients will receive significant benefits in their overall talent management process. By focusing on high value initiatives and developing multiple talent pipelines, a CRM model will identify and build the most capable workforce that will provide the most direct impact on client success."
Welcome to an Talent Acquisition channel podcast with Peter Clayton. My guest today, Sean Rehder, is someone I've wanted to have on TotalPicture Radio for years. Many friends, (most recently Dave Mendoza), have recommended I interview Sean. Have a listen to our podcast and you'll know why!
According to Wikipedia, "Customer relationship management is a broadly recognized, widely-implemented strategy for managing and nurturing a company's interactions with clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes-principally sales activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service. Once simply a label for a category of software tools, today, it generally denotes a company-wide business strategy embracing all client-facing departments and even beyond. When an implementation is effective, people, processes, and technology work in synergy to increase profitability, and reduce operational costs."
Two very important functions this description neglects: recruiting and HR. Today Sean will help us undersand how forward thinking companies are using CRM systems for competitive advantage -- specifically in recruiting and HR functions.
Questions Peter Clayton asks Sean Rehder
- Sean, here's part of your pitch: "Sean works with clients with a belief he has 80% of the solution to their problem. The final 20% is about fine tuning that solution to the specifics of their company." Can you define the problem you have 80% of the solution for?
- You're an expert Salesforce.com developer. Give us an idea of a typical engagement with a recruiting client.
- One trend that has definitely taken hold is cloud computing -- you look as Salesforce apps today and you see nothing about software.
About Sean Rehder
Sean Rehder got his start in recruiting as a 3rd party recruiter that recruited engineers for contract positions in the midwest. He soon left for Silicon Valley where he took a job as a centralized sourcer for again, a third party technology recruiting firm. Sean soon found himself managing contingent workforce programs for employers that engaged 1099 independent contractors before he found himself working with corporate recruiting teams building CRM applications to find, engage, and pipeline the most wanted talent in their particular industry. So far, Sean has helped companies take a "talent centric" approach to recruiting that includes Electronic Arts, Deloitte, CBS, MGM Mirage, Genentech, Dolby, and SNC Lavalin. You can follow Sean on his new blog at www.CRMinRecruiting.com.
Sean Rehder's Services
CRM for Corporate Recruiting & Relationship Management
I have a CRM model built and customized for sourcing and recruiting for medium to large sized employers. Built on the Salesforce.com platform, I've worked with such companies as Electronic Arts, Deloitte, MGM Mirage, Genentech, Dolby, & SNC Lavalin.
CRM Program Management for Campus Recruiting
Also built on the Salesforce.com platform and combined with the my regular corporate recruiting model, this application has always had great traction and success with employers that used it to track and engage universities across the country.
Succession Planning
Recruiters and HR often "recruit and promote" from within. This CRM application lets you track and recruit your internal hires and career development. Packaged within the same CRM application as the Sourcing/Recruiting model and the Campus Recruiting model, it ties all recruiting and hiring into one managed and shared program.
Social Media ATS Auditing
Ever wonder if people in your ATS (Applicant Tracking System) were also on LinkedIn.com or if they used Twitter.com? I perform "ad hoc" audits of ATS systems and find those who are and who are not on these two social media sites. For example, its great practice to connect with all your Silver Medalists on LinkedIn to continue to nurture that relationship.
LinkedIn.com Groups Building
Does your company have a presence on LinkedIn.com? They should because that is where the talent is. I can help your company create/build/manage that presence on LinkedIn.com.
About Peter Clayton
Peter Clayton, Producer/Host, is an award-winning producer/director of radio, television, documentary, video, interactive and Web-based media who has created breakthrough media for a wide array of Fortune 100 clients.
Discussion
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