Strategy and Execution - Turning a Global Organization 180 Degrees
A conversation with Johnna Torsone, Senior Vice-president and Chief Human Resources Officer, Pitney Bowes
"At Pitney Bowes, diversifying from our longtime core business turned out to be a mistake. You Can go home again, we learned - but it isn't easy" - Michael Critelli
 Johnna Torsone
In 2000, Pitney Bowes CEO Michael Critelli made the decision to change the fundamental direction of the organization. "Back Where We Belong" is how he described the shift in strategy, in a May 2005 "First Person" article in The Harvard Business Review. At the time the new strategy was formulated, the company was split into four very distinct strategic business units; that all enjoyed a great deal of autonomy. In this special Leadership Edition of Total Picture Radio, we discuss with Johnna Torsone, SVP and Chief Human Resource Officer of Pitney Bowes, the difficult task of realigning a global organization to a new strategic vision, which includes breaking down silos and implementing drastic change.
Segments of this interview are being used in a free American Management Association Webcast TPR's Peter Clayton is co-producing and moderating on March 6th, titled: The Keys to Strategy Execution..
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Quantum Leap Thinking
 James J. Mapes James J. Mapes, a Principal Faculty Member of Liminal Group, is an expert in break-through thinking, change management, high-performance, team building and transformational leadership.
Jim is one of the most highly sought after keynote speakers in the world, whose unique approach to professional development produces a "Quantum Leap" to transformational change. As a renowned executive coach and high-performance specialist, he has worked closely with thousands of executives and hundreds of Fortune 1000 companies in more than a dozen countries. In our Leadership edition
of Total Picture Radio, James and I discuss how to "Manage Your Mind", and why what we learn in self-help books
and seminars rarely has a lasting impact.
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The Articulate Executive in Action
How the Best Leaders Get Things Done.
 Granville Toogood Several months ago, my friends at ExecuNet introduced me to Scudder Fowler, president of Liminal Group. I had the good fortune to meet Scudder, and the co-founder and Chairman of Liminal Group, Granville Toogood
at a Liminal Group Leadership Summit, held at New York University.
Granville is a best-selling author, consultant, seminar leader and
speaker who has inspired audiences all over the world - including the
audience I was a part of. His latest book is titled The Articulate Executive in Action: How The Best Leaders Get Things Done, published by McGraw Hill.
Granville is one of the most experienced and respected authorities in
the executive communications industry. His clients have included more
than two-thirds of the Fortune 500 CEOs and thousands of executives and
managers from other blue-chip companies, including GE, Deloitte &
Touche, NBC, Morgan Stanley, Swiss Bank, Philip Morris, UBS, Credit
Suisse, NYSE, Northrop Grumman and Citigroup, among others.
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