Strategy and Execution - Turning a Global Organization 180 Degrees

A conversation with Johnna Torsone, Senior Vice-president and Chief Human Resources Officer, Pitney Bowes

"At Pitney Bowes, diversifying from our longtime core business turned out to be a mistake. You Can go home again, we learned - but it isn't easy"  - Michael Critelli

Johnna Torsone

Segments of this interview are being used in a free American Management Association Webcast TPR's Peter Clayton is co-producing and moderating on March 6th, titled: The Keys to Strategy Execution.. Click Read More for resource links.

About Johnna Torsone
Johnna Torsone joined Pitney Bowes in 1990 as director of corporate employee relations and labor-relations counsel. In that position, she played a key role in crafting the company’s strategic diversity process as well as in setting standards for how employees are treated during restructuring and transitions. In 1992 she assumed the additional role of executive director for human resources planning, development and training, and employee relations, with a focus on senior-management succession and selection. In 1993 she became chief human resources officer, with overall responsibility at that time for succession management, benefits planning and administration, diversity, executive compensation, employee relations, and employment law. Over time, her role has developed into that of a senior human resources strategist, and she now functions as part of the senior management leadership team. Her focus is on key HR issues driving growth and profitability, such as talent, employee engagement, organizational effectiveness and total rewards, as well as on leadership of the human resources organization worldwide.

Resources:

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