Influencer: The Power to Change Anything

A conversation with Kerry Patterson, best selling business author in leadership, influence, and communication. Do you have the tendency to "underwhelm" an "overwhelming" problem?

"It's not enough to do your best; you must know what to do, and THEN do your best." - W. Edwards Deming

Kerry Patterson

Welcome to a Leadership Channel podcast on Total Picture Radio with Peter Clayton reporting. Kerry Patterson is co-founder of VitalSmarts, an innovator in corporate training and organizational performance, and co-author of three immediate New York Times bestsellers: Influencer: The Power to Change Anything, Crucial Conversations: Tools for Talking When Stakes are High (Amazon.com links), and Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior. His award-winning training programs of the same titles have been used successfully by more than 300 of the Fortune 500 companies. Additionally, products resulting from his work have taught more than 2 million people worldwide, and have been translated into more than 20 languages.

Kerry began his research into the challenges of developing and maintaining healthy organizations during his doctoral work at Stanford University. He taught at Brigham Young University’s Marriott School of Management and then co-founded Interact Performance Systems, where he worked for ten years as vice president of research and development. Kerry is a recipient of the Mentor of the Year Award and the William G. Dyer Distinguished Alumni Award from the BYU Marriott School of Management.

17 Min:

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@SHRMcoo Perspective: A Conversation with China Miner Gorman

SHRM's COO Reflects on the SHRM Annual Conference, Social Media, Blogging, Twitter, Her Congressional Testimony, and Goals for 2009.

China Miner Gorman

Welcome to a special Leadership Development Channel podcast on Total Picture Radio, with our continuing coverage of the SHRM 2009 Annual Conference in New Orleans. Joining Peter Clayton is the chief operating officer of the Society of Human Resource Management China Miner Gorman.

An in-depth profile of China appeared in The Washington Post in November, 2007, shortly after she accepted the position of COO at SHRM. "Taking on the role of chief operating officer builds on all my experiences, and the timing of it is particularly meaningful to me. I'm bringing this set of experience and skills to the top of our profession at the beginning of one of the most important election cycles for the world of human resources. The issues that will be impacted by the outcome of next year's elections are critical to the future success of businesses and critical to the success of human-resources leaders in helping to create their organizations' strategies around attracting, developing and retaining talent as the baby boomers leave the full-time workforce."

"The government and business community will also begin to tackle the difficult issues of maintaining a competitive workforce, health-care reform and legal immigration. These aren't just human resources issues, they are business survival issues. Being able to lead the Society for Human Resource Management, which is providing strategic agenda-setting thought leadership for the human resource profession, is a very exciting next step for my career."

23 Min:

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Sustaining a Competitive Advantage though a Culture of Excellence.

"I dream, I test my dreams against my beliefs, I dare to take risks, and I execute my vision to make those dreams come true." - Walt Disney.

Bruce Jones

Welcome to a special Leadership Development Channel podcast on Total Picture Radio, with our continuing coverage of the SHRM 2009 Annual Conference in New Orleans. Joining Peter Clayton is Programming Director for the Disney Institute, Bruce Jones. Bruce directs the development and delivery of Disney training and professional development programs across the globe. His team provides innovative business solutions to a diverse clientele of Fortune 500 companies and international organizations.

Bruce has 28 years of leadership experience – the last two decades with Disney – and he is a recognized expert on Disney business practices, including leadership, people management, service excellence, brand loyalty, and creativity.