The CEO's Coach - Meet Marshall Goldsmith
In his latest best-selling book, What Got You Here Won't Get You There: How Successful People Become Even More Successful, Marshall reveals the 20 annoying workplace habits you need to break now.
 Marshall Goldsmith Dr. Goldsmith conducts workshops for executives, high-potential leaders and HR professionals. He has worked extensively with over seventy major CEOs and their management teams. Over the years, his clients have included American Express, Boeing, IBM, Goldman Sachs, McKinsey, Toyota, Northrup Grumman, GE Capital and UBS.
In 2004 American Management Association recognized Dr. Goldsmith as one of fifty great thinkers and business leaders who have influenced the field of management over the last eighty years. He was featured in the New Yorker, in Harvard Business Review and in Business Strategy Review. Each publication highlighted his distinctly creative approach to leadership development, a process that has helped thousands of leaders achieve positive change. The Wall Street Journal named Goldsmith as one of the top ten executive educators; Forbes as one of five most-respected current executive coaches; The Economist as one of the most credible consultants in the new era of business. In Asia he was named by the Business Times as one of sixteen major thought leaders in his field, while he was praised by Fast Company as America's preeminent executive coach.
Marshall Goldsmith holds a B.S. in Mathematical Economics from Rose-Hulman Institute of Technology (1970); an M.B.A. in Marketing and Management from Indiana University (1972); and a Ph.D. from UCLA’s Graduate School of Management (1977), where he was Chancellor's Fellow and Beta Gamma Sigma (Management Honorary).
Dr. Goldsmith is a University Professor at Alliant International University's Marshall Goldsmith School of Management. He is also currently on the faculty of executive education programs at Dartmouth University and at the University of Michigan. His work has received national recognition from the Academy of Management, Institute for Management Studies, American Society for Training and Development, Center for Creative Leadership, the Conference Board and Human Resource Planning Society.
Marshall Goldsmith is the author or co-editor of eighteen books including, The Leader of the Future, a Business Week "Top 15" best-seller, and Coaching for Leadership. His The Organization of the Future was a Library Journal "Best Business Book" award winner and The Leadership Investment won a Choice award as an "Outstanding Academic Business Book". Other books include Global Leadership: The Next Generation and The Art and Practice of Leadership Coaching. Seven of his titles have been ranked by Amazon.com as "most popular" in their field; six of his titles were selected for Harvard Business School’s Working Knowledge for Business Leaders. He is also the author of the newly released Leader of the Future 2 and What Got You Here Won’t Get You There: How Successful People Become Even More Successful.
Marshall Goldsmith lives in Rancho Santa Fe, CA with his wife, Dr. Lyda Goldsmith. They are the parents of two grown children, Kelly and Bryan. He donates substantial time to non-profit organizations and was selected as a "National Volunteer of the Year”by the American Red Cross.
The 20 Annoying Workplace Habits You Need to Break Now
1. Winning too much: The need to win at all costs and in all situations—when it
matters, when it doesn’t, and when it’s totally beside the point.
2. Adding too much value: The overwhelming desire to add our two cents to every
discussion.
3. Passing judgment: The need to rate others and impose our standards on them.
4. Making destructive comments: The needless sarcasms and cutting remarks that
we think make us sound sharp and witty.
5. Starting with “No,” “But,” or “However”: The overuse of these negative
qualifiers which secretly say to everyone, “I’m right. You’re wrong.”
6. Telling the world how smart we are: The need to show people we’re smarter
than they think we are.
7. Speaking when angry: Using emotional volatility as a management tool.
8. Negativity, or “Let me explain why that won’t work”: The need to share our
negative thoughts even when we weren’t asked.
9. Withholding information: The refusal to share information in order to maintain
an advantage over others.
10. Failing to give proper recognition: The inability to praise and reward.
11. Claiming credit that we don’t deserve: The most annoying way to overestimate
our contribution to any success.
12. Making excuses: The need to reposition our annoying behavior as a permanent
fixture so people excuse us for it.
13. Clinging to the past: The need to deflect blame away from ourselves and onto
events and people from our past; a subset of blaming everyone else.
14. Playing favorites: Failing to see that we are treating someone unfairly.
15. Refusing to express regret: The inability to take responsibility for our actions,
admit we’re wrong, or recognize how our actions affect others.
16. Not listening: The most passive-aggressive form of disrespect for colleagues.
17. Failing to express gratitude: The most basic form of bad manners.
18. Punishing the messenger: The misguided need to attack the innocent who are
usually only trying to help us.
19. Passing the buck: The need to blame everyone but ourselves.
20. An excessive need to be “me”: Exalting our faults as virtues simply because
they’re who we are.
Marshall Goldsmith tells you how to break these habits in his new book, What Got
You Here Won’t Get You There: How Successful People Become Even More
Successful! (Hyperion, 2007).
Resources Marshall's web site
Marshall's Blog
Marshall Goldsmith School of Management
Peter Drucker Foundation (Leader to Leader Institute)
What Got You Here Won't Get You There: How Successful People Become Even More Successful
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