Can You Handle Criticism? How to take it and how to give it: Especially as it relates to your job.

"There may be no hope for politicians, or cable news pundits, but the blame game as it relates to business and careers is a no win situation for everyone."

Sonya Hamiln

Welcome to a Success Strategies Channel podcast on TotalPicture Radio with Peter Clayton reporting.

Joining us is Sonya Hamlin, president of Sonya Hamlin Communications, a nationally recognized expert in many phases of communication. Sonya's major focus is on business communication --both verbal and visual. She conducts seminars worldwide and consults privately with CEOs and senior executives in many corporations - she is the author of several books on communication skills, including How to Talk So People Listen Connecting in Today's Workplace. Sonya was on TotalPicture Radio back in October, and I asked to to come back because her areas of expertise really take on a life of their own when there is so much stress and uncertainty in the workplace.

17 Min:

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Questions we asked Sonya for this podcast:

There may be no hope for politics but the blame game as it relates to business and careers is a no win situation for everyone.
So why is it so prevalent Sonya, especially when the stakes are so high?
How do you handle a situation when - lets say you've worked very hard on developing a business plan or presentation and your boss starts yelling and screaming?
On the other end of the spectrum is the silent but deadly look of "you've failed me again?
How can you get your co-workers to stop pointing fingers at each other? How do you handle communications issues related to a merger or acquisition?

About Sonya Hamlin:

Starting as a dancer, choreographer and musician, she attended Julliard and earned a B.S and M.A. from New York University. Hamlin began her communication careers as a performer and chairman of Radcliffe's Dance Department . Her latest focus -communicating in the courtroom, in the workplace and on the media-- includes teaching communication skills at Harvard's Law School, Kennedy School of Government and Graduate School of Education, Boston University's Medical School and the School of Public Communication as well at Oxford and Cambridge Universities in the U.K. Between these two careers, Hamlin spent many years communicating on television.

Television: A two-time Emmy Award winner, her television career included hosting and co-producing her own daily TV talk show, The Sonya Hamlin Show, Boston; directing, writing, producing and filming television documentaries and being the first cultural reporter on the news in United States. She has an ongoing role as a jury and communications expert on network television, commenting on highly visible cases such as O.J. Simpson, Oklahoma City bombing, the Clinton impeachment, Michael Jackson, etc. Her awards (in addition to her Emmys) include a Sonya Hamlin Day declared by the Mayor of Boston; an honorary doctorate and winning, for the U.S., the International Japan Prize for Educational TV for her PBS series Meet the Arts. Her work is being collected as an archive by the Boston University Library. Hamlin is listed in Who's Who In America, in American Business and of American Women and is elected to the International Women's Forum.

Business Communication: Sonya Hamlin's major focus is on business communication --both verbal and visual. She conducts seminars worldwide and consults privately with CEOs and senior executives in many corporations, among them American Express, Bayer Corp., Bristol Myers-Squibb, Citigroup, CIGNA, DuPont, Ernst & Young, IBM, Lehman Bros. Monsanto, MTV, Nickelodeon, Sony, the Commonwealth of Massachusetts and the U.S. Government. Her new book on business communication in the 21st century - How to Talk so People Listen: Connecting in Today's Workplace (Jan. 2006, HarperCollins) is now also published in Russia, China, Poland, Turkey, the U.K., Canada Brazil and Indonesia.

Courtroom Communication: Ms. Hamlin is a pioneer in the field of courtroom communication, having created that course at the Harvard Law School in 1978. She lectures worldwide and consults on cases with law firms, consulting on juries and advocacy skills, preparing witnesses, developing strategies and creating visual presentations of evidence. She teaches advocacy skills -both oral and visual- across the U.S and abroad. Her landmark book, What Makes Juries Listen (1984 Harcourt Brace) completed ten printings; What Makes Juries Listen Today (1998 West Publishing) both book and tapes, are now classics. Her newest book is NOW What Makes Juries Listen (2008 ThomsonWest ).

As a communications expert, she appears regularly on network television, analyzing current trials as well as discussing political debates and other media communication issues.

Resources
Sonya's Web site
Sonya's Blog

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