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Jane Hyun - Flex The New Playbook for Managing Across Differences

Learning Diversity: the art of switching leadership styles to more effectively work with people who are different from you.

JaneJane Hyun

"The workplace around the world is changing - growing increasingly multicultural, female, and younger. Experts often tell CEOs and managers what NOT to do, and corporate diversity programs can feel like defensive measures against lawsuits and harassment charges. While technology has connected all of us as a global workforce, it has not equipped us with the capability to interact genuinely with people around the globe. We need the ability to build the trust required to achieve great outcomes in our workplaces by working with those who are different from us."

"In order to be successful in this new global business environment, we need to re-think the way we lead and connect with others." That's taken from the introduction to an important new book titled Flex: the New Playbook For Managing Across Difference.

Welcome to a Big Picture Channel podcast on TotalPicture Radio with Peter Clayton reporting. Joining me today is Jane Hyun an executive coach and global leadership adviser to Fortune 500 companies, business schools, and nonprofit organizations. She speaks frequently on the topics of authenticity, culture, and leadership. A graduate of Cornell University with a degree in economics, she is the co-author (along with Audrey S. Lee) of FLEX The New Playbook for Managing Across Differences, published by Harper Business.

Questions Peter Clayton asks Jane Hyun in this Podcast:

  • Give us some background on how you and your co-author, Audrey Lee, came to write Flex.
  • Define for us what you mean by flex
  • I'd like you to define several of the key terms you use in the book - Power Gap - closing or managing the gap - Fluent leader
  • Most companies today talk up diversity - what has been your experience? Let's talk about the real world.
  • If the C suite doesn't buy it. No one else will.
  • So how do you overcome prejudice in the workplace?
  • I spoke with a recruiter last week who told me if she sent a candidate to a hiring manager who graduated from the same college - it was an automatic hire.
  • Speaking about hiring managers, it's human instinct that you want to work with people you feel comfortable with, and feel you share common values.
  • My good friend and onboarding expert George Bradt believes there are only three questions in any job interview: Can you do the job, will you love the job, and 3) can I stand working with you. Let's talk about #3.
  • So talk to me about onboarding. From your perspective what's important.
  • Let's get to the bottom line. Talk to me in financial terms - why is diversity important.
  • Now that the economy is improving, engagement is becoming more top-of-mind to HR leaders. How does diversity impact engagement?
  • Here's a generalization - millennals (ten Y) are far more accepting of other cultures than baby boomers or gen X - has that been your experinece?
  • What are some steps for creating a workplace culture that takes full advantage of diversity.

Jane Hyun Biography:

Jane Hyun is an internationally renowned executive coach and leadership strategist to Fortune 500 companies, MBA programs, and non-profit organizations. In addition to coaching professionals to maximize their potential and advance their careers, she advises senior management teams and diversity councils on building effective global teams and the critical role of building the talent pipeline. The firm's Cultural Fluency Roundtables and Bamboo CeilingĀ® Series leadership programs has garnered praise from global Fortune 100 companies in the U.S. and in key global markets. She consults with organizations who want to grow their bottom line through the effective deployment of their talent.

Previously, Jane was Vice President of Human Resources/Talent Development at JP Morgan, and Director of Recruiting at Deloitte & Touche and Resources Global.

A graduate of Cornell University with a degree in Economics and International Studies, she is active with the Cornell Women's Alumnae Council. She is also an Advisor to the Toigo Foundation and the Center for Talent Innovation, researchers of recent Harvard Business Review studies "Leadership in Your Midst" and "The Sponsor Effect"

Hyun & Associates' approach to global business and talent development has received international recognition, and she has appeared in a variety of media outlets, including CNN, CNBC, NPR, Time, Wall Street Journal, Fortune, CEO, Working Mother, and Crains. HarperCollins released her groundbreaking book, "Breaking the Bamboo Ceiling: The Essential Guide to Getting In, Moving Up, and Reaching the Top." Jane lives in New York City and enjoys helping people reach their full potential in the workplace and community. She is currently working on her next writing project.

Peter Clayton

About Peter Clayton

Peter Clayton, Producer/Host, is an award-winning producer/director of radio, television, documentary, video, interactive and Web-based media who has created breakthrough media for a wide array of Fortune 100 clients.


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