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Talent Intelligence

Podcast with talent management specialist, Alice Snell

Alice SnellAlice Snell

"Welcome to a special Talent Acquisition Channel podcast on TotalPicture Radio. I'm delighted to have back on the show Alice Snell, vice president of Taleo Research. The specialty research practice analyzes the best practices and economics of talent management. Taleo Research focuses on critical issues and key trends in talent management that impact organizational performance.

Alice has the distinction of a triple crown in HRExaminer's Top 25 list of Online Influencers -- the most recent being the Top 25 Online Influencers in Leadership. Alice is also on the Top 25 Most Influencial Online Recruiters, and the Top 25 Online Influencers in Talent Management.

Taleo Research is the strategic research division of Taleo, which provides on demand talent management solutions for organizations of all sizes, worldwide. In the interest of full disclosure, Taleo is a sponsor of TotalPicture Radio.

Questions Peter Clayton Asks Alice Snell

  • You recently blogged about it: I recently interviewed the president of Modern Survey -- the topic being employee engagement -- or more accurately, disengagement. You referenced recent surveys from Gallup and Hewitt Associates. The news is not good when it comes to retention.
  • This trend is not limited to US corporations.. you sited a study in the UK: One in four employees are planning on leaving their company in the next year.
  • The problem clearly exists -- you write about how one Taleo client, ICF International, is responding to the challenge of employee retention.
  • Quoting from your article, "ICF successfully attains Employee retention through meaningful work." I recently interviewed Dave and Wendy Ulrich, authors of The Why of Work. One statement Dave Made -- "Meaning Makes Money"
  • This provides a very nice segue to another topic I want to talk with you about.. Talent Intelligence. It's the headline of Taleo's web site -- the headline of Taleo World this year -- and the subject of a white paper listeners can download from Taleo.com... So Alice, how do you define Talent Intelligence?
  • Quoting from the executive summary in the Talent Intelligence White Paper: "In today's knowledge economy, up to 70 percent of an organization's value is based upon the skills and experiences of its employees. Yet for most businesses, there is simply no visibility into how well the company's biggest asset is being managed. In fact, LinkedIn and Facebook probably offer more information about a company's talent assets than their HR technology systems have today." Why is there such a disconnect in most organizations?
  • What were some of the key findings of the talent analytics survey you conducted with HCI?
  • Here's another quote for you: "The single most frustrating area of customer satisfaction is integration with other HR systems. Because talent management platforms are new, companies are almost always faced with the integration of these systems with existing applications as well as legacy HRMS implementations." This is a complaint I've heard many times in many places -- at the HCI Summit this year -- at ERE at SHRM -- none of these systems can connect with each other. How do we fix this?
  • Back to the Talent Intelligence White Paper. What are some of the most important Talent Data Elements you identified in your survey?
  • What did you find to be the least accessible and reliable data?
  • Does company size matter?
  • "What gets measured gets done" is a favorite business axiom. In the area of talent intelligence are companies measuring the right things?
  • I think most HR leaders would love is a data system as easy to use as an iPod, yet what they have is a channel changer they don't know how to use, with way too many undecipherable buttons, and no time to figure out.
  • Why have more companies not made talent management initiatives a top priority?
Peter Clayton

About Peter Clayton

Peter Clayton, Producer/Host, is an award-winning producer/director of radio, television, documentary, video, interactive and Web-based media who has created breakthrough media for a wide array of Fortune 100 clients.


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