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The Job Candidate as Customer: Myth or Trend?

An Interview with Gerry Crispin, SPHR, Principal and Co-Founder, CareerXroads

 
Gerry Crispin, SPHR, Principal and Co-Founder, CareerXroadsGerry Crispin

Recently, we caught up with Gerry Crispin, our good friend and frequent contributor to TotalPicture Radio. Gerry was the keynote speaker at the Association of Employment Professionals (AOEP) 2012 Recruiters Best Practices Summit in Waltham, Mass.

What exactly would a world-class customer experience look like if we translated it to the recruiting process? Why would you care? Would anyone notice? Would it/could it really change your company's performance?

This podcast will answer these questions and more as we explore the growing debate about the importance of candidate experience and the drive to develop minimally acceptable standards about how we treat them in an increasingly networked world. Gerry shares a growing body of knowledge and data on this highly-charged subject as he challenges some of the traditionally accepted notions.

Peter Clayton

About Peter Clayton

Peter Clayton, Producer/Host, is an award-winning producer/director of radio, television, documentary, video, interactive and Web-based media who has created breakthrough media for a wide array of Fortune 100 clients.

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