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Pinstripe CEO Sue Marks Podcast

We Need To Be Ready for a New Normal

Sue Marks, CEO, PinstripeSue Marks

"It has never been more challenging to be a HR leader or recruiter than it is today. There are so many competing pressures and priorities."

Welcome to a Talent Acquisition podcast on TotalPicture Radio with Peter Clayton reporting. Joining me is the CEO of Pinstripe, Sue Marks. I first learned about Pinstripe at the Social Recruiting Summit last November in New York City.

Based in Brookfield, WI, Pinstripe designs and delivers high-performance talent acquisition and Recruitment Process Outsourcing (RPO) solutions for clients in financial services, healthcare, manufacturing, technology, telecommunications, and other industries. Pinstripe can be found on the web at

Writing about Sue Marks in his "100 Top Influencers" series on, here's what John Sumser had to say: "Marks is influential in ways that elude other players. As one of the highest ranking (if not the highest) women in the business, she has a unique level of access to a range of players. Never a shrinking violet (remember, she's a recruiter at heart), Marks is often the point person for sales and marketing in the company. She's fearless."

Talking Points: Sue Marks

Introduction to Pinstripe. What Pinstripe does, what it means to be a pure play RPO, why to outsource / what the advantages are.

The new normal, the post-ATS World and social media. There's been a huge downsizing in HR and talent acquisition, and it will never come back to the way it was. There is going to be a new normal. This reality, coupled with disgruntled employees will potentially create a crisis in HR when the recovery takes hold. To survive, HR will need to leverage social media and deliver personalized and relevant content directly to targeted talent communities in the medium the use (e.g. handheld devices).

Impressions of the Summit in Vegas. What Sue found interesting, impressions or observations, take aways.

What you have seen in outsourcing during 2009. The credit and banking crisis and its impact on access to capital was bad, but the silver lining was that some progressive companies actually saw the downturn as the best time to implement RPO because of its scalability, flexibility and usefulness in controlling costs.

What we'll see in 2010. Increased turnover, jobs will not necessarily come back where they were before, more supplier churn than normal, impacts on the immigration policy, and a pent up demand for infrastructure in 2010 as a backlash to the lack of investment in this area in '08 and '09


Pinstripe Company Linkedin
Sue Marks - Linkedin Profile

Peter Clayton

About Peter Clayton

Peter Clayton, Producer/Host, is an award-winning producer/director of radio, television, documentary, video, interactive and Web-based media who has created breakthrough media for a wide array of Fortune 100 clients.


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