Collaboration, Computation, Change: Part 2, The Digital Mindset

Welcome to Part 2 of my interview with Paul Leonardi, Co-Author of The Digital Mindset – What it really takes to Thrive in the age of data, algorithms, and Artificial Intelligence— Published by Harvard Business Review Press. If you’ve not done so, I encourage you to listen to Part One of our interview first.

Now, consider this: According to an HBR article called “11 Trends that Will Shape Work in 2022 and Beyond:” (link below), one Trend highlighted is this: “Managerial tasks will be automated away, creating space for managers to build more human relationships with their employees.” 

“The next generation of technology will start to replace additional managerial tasks, such as providing performance feedback and supporting employees in building new peer-to-peer connections. Our research shows that up to 65% of the tasks that a manager currently does has the potential to be automated by 2025.” 

Hi, this is Peter Clayton, host of the TotalPicture Podcast. I focus on Innovation in HR Tech, TA Tech, Recruiting, Talent Acquisition, and career strategies. Today, I’m joined again by Paul  Leonardi,  the Duca Family professor of technology management at the University of California, Santa Barbara.  Paul’s Co-author Tsedal Neeley is the Naylor FitzHugh professor of business administration at Harvard Business School — an award-winning scholar, teacher, and expert on virtual and global work.


  1. Paul, as I mentioned I’m my intro, I’d like to return to the three major approaches to the Digital Mindset used in your book: Collaboration, Computation, and Change. Can you briefly describe each of these and why they work together to create a Digital Mindset?
  2. I’d like you to touch on the blockchain. A lot of people just relate it to cryptocurrency. What do I need to know about the blockchain for my career and my job?
  3. I’d like to finish up our interview with this: There’s a fabulous 5-star review of your book on Amazon written by Robert Miller, a “Hall of Fame” reviewer. His review starts with this: Here is a prediction from Alvin Toffler in 1970: “The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.” To me, that sums up what it really takes to adopt a Digital Mindset.  Do you agree?
  4. How can our listeners and views connect with you and your work?

The authors of The Digital Mindset focus on the following questions that many people have today regarding how to interact in a digital world question such as:

  • How much technical capability do I need?
  • Do I need to learn how to code?
  • What do I need to know about algorithms?
  • What do I need to understand about big data?
  • How do I use digital tools effectively?
  • What exactly is AI?
  • Do I need to prepare to have a bot or robot on my team?
  • How do I collaborate successfully when people are working remotely?
  • What are the best ways to make sure my data and systems are secure?
  • How do I develop skills to compete in a digital economy?
  • Is digital transformation different from other transformations?
  • How do I build a digital-first culture?
  • Where do I start?


The Digital Mindset:  (Amazon Affiliate link)

Paul Leonardi’s Website:  

11 Trends that Will Shape Work in 2022 and Beyond:

Part 1 of this interview on YouTube: 

#DigitalMindset #careerstrategy #futureofwork

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